Customer Service
Arnold Lumber is your dedicated Customer Service Department.
For both, professional contractors and homeowners, we know that resolving a problem with faulty materials is often a time consuming and frustrating process. That is why Arnold Lumber Company has a full-time customer service staff dedicated to solving problems that can take up your time.
Customer Service Goals
- Track contractor or homeowner problems and complaints
- Resolve issues quickly to the satisfaction of both the contractor and the customer
- Support our contractors by helping reduce the time and effort invested in resolving problems.
- Continue to improve on our 95% satisfaction rate
West Kingston
251 Fairgrounds Road, West Kingston, RI 02892
Phone: (401) 783-2266
Hours: Monday-Friday 7 A.M. to 5 P.M.
Contact your Outside Salesman or the Customer Service Department directly
Representative: Ralph Gonzalez McElroy Email: customerservice@arnoldlumber.com
For product and general information please contact your nearest location or click here to ask an expert.
Nationally Recognized Customer Service
Arnold Lumber received national recognition for scoring a customer satisfaction rating of 95% for "Highest Customer Satisfaction & In-Home Experience" from Andersen Windows & Doors.
